Job Type: Full Time

Job Location: Hybrid Gauteng

Division

TMS

Job Family

Operations

Reporting To

National Planner and Transport Manager

Job Purpose

The Supply Chain Planner is responsible for planning, coordinating and optimising transport and supply chain activities using the Transport Management System (TMS) to enable reliable, cost-efficient and customer-focused execution. The role develops and monitors transport plans, optimises routes, loads and vehicle utilisation, analyses transport data, and identifies continuous improvement opportunities. The Planner also runs strategic optimisation models to assess fleet mix, service-day configurations and master routes, and provides data-driven inputs into network modelling and transport strategy decisions.

Strategic imperatives that inform the role

Use a systematic and data-driven approach to manage the end-to-end planning process from demand and transport planning through to delivery at the end destination (distribution centre, customer or consumer). The role balances service, capacity and cost to ensure that the right product, in the right quantity, reaches the specified destination within the required timeframe and at an appropriate cost, while identifying opportunities to improve network and transport performance.

Internal Customers

National Planner and Transport Manager
Operations and logistics teams
Warehouse teams

External Customers

Clients / customers
Transporters and transport service providers
Customer distribution centres or delivery locations

Job Performance Criteria

Output	Key Performance Measures
Transport Planning and Optimisation (Plan and optimise transport schedules, routes and loads using the TMS to ensure cost-efficient and reliable supply chain operations.)	Transport plan adherence rate (% of planned loads executed as scheduled) Route optimisation efficiency (% reduction in transport cost and/or distance travelled) Vehicle utilisation rate Load consolidation rate
Supply Chain Coordination and Execution (Coordinate daily logistics and supply chain activities with warehouses, transporters and customers to support smooth execution of the transport plan.)	Planning contribution to on-time dispatch and delivery performance Number of planning-related delivery exceptions or disruptions Average order-to-delivery cycle time (shared operational measure) Percentage of transport orders successfully planned and executed
Data Analysis, Reporting and Planning Insights (Analyse supply chain and transport data from the TMS to identify trends, performance gaps and opportunities for operational improvement.)	Accuracy and timeliness of planning reports Number of data-driven improvement recommendations implemented Reduction in planning errors or system discrepancies Transport capacity plan accuracy against actual demand
Cost and Operational Efficiency (Monitor transport cost performance and implement planning strategies that improve operational efficiency and reduce transportation expenses.)	Transport cost per shipment / per kilometre against approved cost or rate parameters Cost savings achieved through optimisation initiatives Reduction in empty kilometres Identification and implementation of transport efficiency opportunities
Stakeholder and Customer Service Delivery (Engage with internal teams, clients and transport service providers to support service delivery, resolve planning-related issues and maintain effective working relationships.)	Customer service level performance (shared operational measure) Stakeholder satisfaction Average response time to operational queries Number of planning-related escalations or unresolved operational issues

Competency Requirements

Knowledge

Transport and Supply Chain Planning Knowledge – Understanding of transport planning principles, route optimisation, load consolidation, fleet utilisation and end-to-end supply chain operations.
Transport Management Systems and Data Analysis – Knowledge of TMS functionality, transport data interpretation, reporting, demand analysis and optimisation modelling.
Logistics Cost and Performance Management – Understanding of transport cost drivers, operational efficiency measures, service-level performance and cost optimisation principles

Technical Skills

Transport Management Systems (TMS)
Transport and route optimisation principles
Supply chain and network modelling
Excel and data analysis
Cost analysis and performance reportin

Behavioural Competency

Analytical thinking and problem-solving
Attention to detail
Planning, prioritisation and time management
Stakeholder management and customer orientation
Clear written and verbal communication
Integrity
Proactive
Interpersonal sensitivity
Lead by example
Trustworthy
Teamwork
Motivated
Deadline drive

Qualifications and experience requirements

Relevant Bachelor’s degree in Industrial Engineering, Supply Chain Management, Logistics, Transport Management, Operations Management or a related field
Honours qualification would be advantageous
1-2 years’ experience in transport planning, supply chain planning, logistics optimisation or a related environment
Experience using a Transport Management System (TMS) and working in a customer-centric environment would be advantageous

Supply Chain Planner