Supply Chain
On-Demand Delivery Management
Discover the future of Quick Commerce and On-Demand Deliveries with Inhance’s On-Demand Management System for same-day delivery services (including B2B and B2C services) for a wide range of industries.
Our solutions Include advanced features and cutting-edge technology that meets bespoke business requirements. The solution can be deployed rapidly across multiple industries such as medicine, groceries, pet food and any other commodity deliveries.
Introducing Inhance’s On-Demand Management System
Elevate your e-commerce game with our cutting-edge On-Demand Delivery Management system, ensuring swift, precise, and outstanding delivery experiences
Our Quick-Commerce & On-Demand Delivery system champions all vital Delivery Function:
Order Processing & Management
With our state-of-the-art On-Demand platform, orders from customers are swiftly captured and directed through our system. This process guarantees a smooth journey from order placement to delivery, offering unmatched transparency throughout.
Supported Features:
- Order Capture: Immediate processing of orders as soon as they are placed on the Customer App.
- Rule Engine Processing: Determine order priority, due dates, time slots, and much more through our dynamic rule engine housed within the Inhance Tower.
- Fulfillment Method Determination: Based on factors like order size, available capacity, and proximity.
- Real-time Job Allocation & Status Updates: Continuous updates sent to both the customer and the control room at every stage.
Route Optimisation & Execution
Our platform is not just about receiving orders; it's about ensuring that every package reaches its destination via the most efficient path, utilising the best available resources.
Supported Features:
- Route Planning: Done according to time-sensitive windows and constraints within the Inhance Tower.
- Driver Allocation: Assigning specific drivers based on their transport mode and other parameters.
- Route Execution: Dispatch, pick and pack, and the delivery process all orchestrated for optimal performance and real-time tracking.
End-to-End Delivery Management
From the first touchpoint with the customer until the delivery is complete, our system ensures every step is transparent, efficient, and customer-centric.
Supported Features:
- Live Tracking: Via smartphones or GPS for accurate, up-to-the-minute location data.
- Electronic Proof of Delivery: With features like Sign-On Glass, customers can acknowledge receipt without any physical contact.
- Return & Damage Workflow: Should any issues arise, the system can process returns and manage damages swiftly.
Integrated System & Components
Our system is not a standalone entity but integrates seamlessly with other essential components like Address Tools, Integration Master – Integral, and
more.
Supported Features:
- Address Management: Using tools to determine local vs regional deliveries.
- Standardised Integration Requirements: With our Integration Master - Integral, ensuring a smooth data transfer process.
- Optimisation with Control Tower: Incorporating the power of Control Tower for order management, route planning, and much more.
Exception & Alert Management
Given the unpredictability of logistics, our platform is adept at spotting issues and anomalies, triggering alerts, and suggesting corrective actions.
Supported Features:
- Real-Time Alerts: For both customers and management about delivery statuses, potential delays, or issues.
- Exception Handling: Proactively identifying any anomalies or problems during order fulfilment or delivery and proposing mitigation steps
Key Features
Real-Time Order Management & Tracking
Automated Scheduling & Dispatching
Dynamic Route Optimisation
End-to-End E-Commerce Logistics Solution
Seamless Integration & Scalability
Data-Driven Strategy
Customised Customer Interactions
Sustainability Focus
The Inhance Edge: A Wealth of Benefits
Leveraging Inhance’s Quick-Commerce & On-Demand system brings about streamlined delivery processes, real-time e-commerce oversight, optimised routing, and enhanced customer experiences.
Real-Time Order Management & Tracking
Our solution provides an unprecedented level of transparency, allowing businesses to monitor deliveries in real-time. This real-time visibility ensures prompt problem-solving and a smoother delivery experience for the end customer.
Dynamic Route Optimisation
Harnessing our system’s powerful optimisation engine, businesses can determine the most efficient delivery routes. This not only promises timely deliveries but also results in notable fuel savings and reduced operational costs.
Seamless Integration & Scalability
With its cloud-based infrastructure, our solution effortlessly integrates with existing business systems. Moreover, it’s tailored to scale according to your business’s growth, ensuring you’re well-equipped for future delivery demands.
Customised Customer Interactions
From real-time delivery updates to contactless handovers and ePOD, the system is tailored to make every delivery a memorable experience for the customer, cementing their loyalty.
Automated Scheduling & Dispatching
Gone are the manual methods. Our system automates the entire order scheduling, assignment, and dispatch process, ensuring swift deliveries and reducing manual touch points and potential errors.
End-to-End E-Commerce Logistics Solution
From order inception, rule-based allocation, optimal route planning, to final payment processes, this offers a comprehensive solution that caters to the entire e-commerce delivery spectrum.
Let’s optimise, automate and improve your E-Commerce Fulfillment and Deliveries.
Talk with an expert to learn more about Inhance’s Technology.
